Terms of Service

Thank you for visiting CRAOI platform made available to you at www.craoi.com and through our CRAOI Dashboard technology, which is accessible through tablets, cell phones, personal digital assistants, connected televisions, and other devices (collectively, the “Dashboard”). Your use of the information, materials, text, images and other content on the Dashboard is subject to the terms and conditions below, which we may be revised from time to time without notice. Please read these terms and conditions carefully.

BY ACCESSING THE DASHBOARD, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE AND DASHBOARD TERMS AND CONDITIONS (THESE “TERMS AND CONDITIONS”).

Disclaimer:

YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE STARTING ANY EXERCISE PROGRAM. THIS IS PARTICULARLY TRUE IF ANY OF THE FOLLOWING APPLY TO YOU:

• CHEST PAIN OR PAIN IN THE NECK AND/OR ARM;
• SHORTNESS OF BREATH;
• DIAGNOSED HEART CONDITION;
• JOINT AND/OR BONE PROBLEMS;
• IF YOU’RE TAKING ANY MEDICATIONS, ESPECIALLY CARDIAC AND/OR BLOOD PRESSURE MEDICATIONS;
• HAVE NOT PREVIOUSLY BEEN PHYSICALLY ACTIVE; OR
• DIZZINESS

IF NONE OF THESE APPLY TO YOU, YOU SHOULD NONETHELESS START ANY EXERCISE PROGRAM GRADUALLY AND SENSIBLY. IF YOU FEEL ANY OF THE PHYSICAL SYMPTOMS LISTED ABOVE WHEN YOU START YOUR EXERCISE PROGRAM, YOU SHOULD CONTACT YOUR PHYSICIAN IMMEDIATELY.

THE INFORMATION AND MATERIALS CONTAINED ON THE DASHBOARD ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THIS DASHBOARD IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE AND TREATMENT OR YOUR CONSULTATION WITH QUALIFIED PHYSICIANS AND OTHER HEALTH CARE PROFESSIONALS REGARDING YOUR INDIVIDUAL HEALTH NEEDS.

Please note that we do not provide medical advice. When using our content and recommended Plans you are doing so at your own risk, and you must take full responsibility for the effects on your body that you may experience along the way. Any guidance we may provide is no substitute for professional medical or physiotherapy advice. Always ask your GP if in doubt.

User Accounts: In order to access certain areas of the Dashboard, you will create a user account and login (a “User Account”). You may never use another party’s User Account without such party’s express written authorisation. You agree that all information which you provide through the Dashboard in connection with creating your User Account or otherwise is current, accurate and complete. You are solely responsible for all activity that occurs with respect to your User Account. You are solely responsible for maintaining the confidentiality of your User Account and keeping the username and password to your User Account secure. You agree to notify us immediately of any security breach or unauthorised use of your User Account. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorised use of your User Account.

Use of Content: The text, images, data, illustrations, files, audio and video clips, designs, documents, and other materials and content (collectively, the “Content”) on the Dashboard is our property and may be protected by copyright and other restrictions. Copyrights and other proprietary rights in the Content may also be owned by parties other than us. You may not copy, modify, distribute, or otherwise use any of the Content, except for your personal and non-commercial use. Please note that we may withdraw any Content from the Dashboard at any time in our sole discretion.

Our dedicated CRAOI support team are on hand to answer any of your questions or queries from:

• Monday through to Friday – 9am to 5pm
• Saturday and Sunday – closed
• Bank Holidays – closed

Christmas and New Year – office closure will be made available 2 weeks (14 days in advance).

CRAOI reserves the right to change, revise and amend these Terms without notice. These changes may be completed to reflect changes in market conditions affecting our business, changes in future technology, changes in payment methods and all relevant law or regulatory requirements that may affect our business or online capabilities. Your continued use of this Dashboard/product demonstrates your acceptance of such possible changes.
However, when possible CRAOI  will attempt to give prior notice of changes when possible.

When you synchronize your device through software, your activity data is transferred from your device to our servers. These data are associated with your account and are kept and used to provide you with the CRAOI service. During each synchronization, we record transmission data. In particular, we record the date and time of the synchronization, the battery level of the device and the IP address used for synchronization.