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We recently attended an event in Dublin called the Talent Summit: https://www.talentsummit.ie. An annual event, organised and run by Sigmar Recruitment and positioned as ‘the HR To-Do List for 2024′, it covered high priority initiatives ranging from tackling the ever-widening talent gaps to preparing for the shift in skills needs that AI innovations are setting into motion. In addition to continuing to evolve work models, elevate DE&I, and boost accountability for employee well-being.

Overall, it was a great day with lots of food for thought – and the actual food was also delicious too! Here, we share our personal takeaways from the event and some of our highlights, along with the speakers who expertly addressed each of the key topics, hoping that they might offer valuable insights for HR professionals and Chief People Officers (CPOs) alike

TOPIC 1: THE DE&I PUSHBACK

Speakers: Olivia McAvoy, Booking. com; Denis Doolan, AIB; Siobhain Sweeney, Element

The emphasis on DE&I was palpable, resonating with the need for organisations to mirror the diversity of the society we live in.

A striking point was the mention of the sacking of the DE&I team at a Florida university, a move that symbolises the financial pressures and potential de-prioritisation of DE&I initiatives. Yet, the narrative was clear: DE&I cannot be a tick-box exercise. It needs to be woven into the fabric of organisational strategies and values. Authentic stories from employees, showcasing real experiences and fostering inclusive behaviours, stood out as powerful means to embed DE&I into corporate culture. Tools and insights, such as analysing data for underrepresented groups and setting incremental goals, were highlighted as effective strategies.

TOPIC 2: ADOPTING AND EMBRACING A GLOBAL GROWTH MINDSET

Speakers: David O’ Reilly G-P

9 in 10 of surveyed employed skilled professionals are looking for a new role. David doesn’t believe the great resignation took place, rather it actually hasn’t happened yet and it’s coming our way

David O’Reilly’s session illuminated the widespread sentiment among skilled professionals seeking new roles, hinting at an impending wave of resignations yet to fully materialise. This highlighted the critical balance between business-focused decisions and the imperative of employee well-being. The discussion underscored the importance of global growth, flexibility, and the thoughtful integration of HR and AI to navigate these challenges effectively.

TOPIC 3: AN UNLOVED & RELUCTANT HERO – THE EFFECTIVE MANAGER

Speakers: David Barrett, Welliba

Managers are the linchpin to organisational success

The role of middle managers was dissected, revealing their significant influence on performance and organisational culture. Humour and fun, as presented by David Barrett, were recognised as essential elements in nurturing a conducive work environment. The discussions also brought to light the importance of equipping managers with the tools and support necessary to thrive amidst the myriad responsibilities they shoulder.

TOPIC 4: RENEWING THE WORKFORCE

Speakers: Anne Kiely, Aer Lingus; Joanne Morrissey, Microsoft Ireland; Caoimhe Keogan, AVEVA

Thriving is about enabling people to pursue their talent: do things they enjoy, do meaningful work and be energised by it.

The conversation shifted towards creating thriving workplace cultures, where employees can pursue their talents and engage in meaningful work. Microsoft Ireland’s insights on employees who thrive—enjoying shorter work weeks and less time spent in meetings—painted a vivid picture of the potential for improved well-being and productivity. The importance of aligning work with employees’ personal drivers and leveraging data to tailor experiences was underscored.

TOPIC 5: THE ART OF BEHAVIOURAL SCIENCE IN TALENT ATTRACTION & RETENTION

Speakers: Rory Sutherland, Ogilivy UK

The insights that we get from consumer behaviour can also be applied to employee experience.

This session was our favourite of the day and it delved into the intriguing parallels between consumer behaviour and employee engagement. The SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness) was introduced as a framework for understanding and fostering employee motivation. The discussion broadened to include innovative perks, the significance of emotional currency, and the creative application of consumer insights to enhance employee experiences.

TOPIC6: WIRED FOR IMPACT: AI AND HR

Speakers: Stephanie Prenderville, People & AI Consultant

There’s never been a better time to be in HR but HR will really have to understand AI to hold a seat at the table.

The transformative potential of AI in HR was a key focus, emphasizing the need for leadership-first approaches, policy and governance, and fostering a culture receptive to AI. The session encapsulated the essence of being at an unprecedented juncture in HR, where data and AI offer remarkable opportunities to redefine talent management.

TOPIC 7: CRITICAL LEADERSHIP FOR CRITICAL TIMES

Speakers: Alison Darcy, Woebot Health; Anne Roemer, NASA; Ian McClean, Flow Group

Leadership fits in at every step of an employees journey.

Leadership, in its multifaceted dimensions, was explored through the lens of adaptability and emotional intelligence. Insights from NASA highlighted the value of humility, open- mindedness, and mission-focused leadership. The discussions revealed the evolving nature of leadership, emphasizing the need for leaders to be versatile, empathetic, and unwavering in their commitment to the mission

TOPIC 8: SKILL STACKING, THE SOFT SKILLS FOR HARD TECH

Speakers: Barbara Matthews, Remote; Ruth Meehan, Udemy; Claire Doody, Work In Motion

Train the people you have; train them for future success.

We rounded off the summit attending a session on skills; once referred to as “soft skills,” power skills have taken centre stage in addressing the current significant skills gap. Organisations are facing challenges in finding talent with the right blend of capabilities essential for driving future success. Insights from leaders at Remote and Udemy highlighted the shift towards utilising technology for targeted learning experiences. The emphasis on micro-learning and self-directed training pathways showcases the need for adaptable and flexible learning environments.

OUR CLOSING THOUGHTS

As we move forward, the insights from the Talent Summit will continue to guide our initiatives at CRAOI. We are committed to collaborating with HR professionals, leaders, and organisations to redefine the future of work. Together, we can create a world of work that is more humane, inclusive, and equipped to meet the challenges of an ever-changing landscape. Well done to all involved and to the organisers, Sigmar Recruitment, for a successful and thought provoking summit.

Team CRAOI

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